Business Service Offerings
Planning / Strategy
• Solution Design
• Scope & Activity Analysis
• As-In & To-Be Process Mapping
• Discuss KPIs / SLAs
• Discuss Org Structure
• Finalize Detailed Project Plan
Process Development
• SOP Assessment and Design
• Identify Opportunities for Process Improvement
• Update PSMF
• Finalize KPIs / SLAs
• Draft / Finalize Global SOPs
STAFFING
• Align Hiring Strategy
• Confirm Org Structure / Identify Roles
• Draft Job Requirements
• Participate in Hiring Process
Vendor Transition
• Draft Transition Plan
• Execute Transition Plan
• Oversight of Retirement of Legacy Safety Databases
• Onboard Vendor